Lumi Tutor All legal

Acceptable Use Policy

Effective date: [EFFECTIVE_DATE]

This Acceptable Use Policy ("AUP") is part of the Terms of Service for [PRODUCT_NAME]. It describes conduct we don't allow on our Service. Because we serve children, we enforce these rules strictly.

You agree NOT to:

Against the Service

  • Attempt to extract, scrape, or reverse-engineer any part of the Service, including the AI prompt system, classifiers, or models
  • Probe, scan, or test the vulnerability of any system or network without our written permission
  • Bypass, disable, or circumvent any safety guardrail, homework guardrail, content filter, or rate limit
  • Submit prompts designed to elicit harmful, unsafe, or off-policy responses (so-called "jailbreaks")
  • Use the Service to train competing AI models
  • Use bots, automated tools, or scripts to interact with the Service except through documented APIs

Against people

  • Use the Service to harass, threaten, defame, dox, or stalk anyone
  • Impersonate any person or entity, including [COMPANY_NAME] staff
  • Create accounts for anyone other than yourself
  • Allow anyone outside your immediate family to use your account
  • Share child profiles or session content publicly without removing personally-identifying information
  • Attempt to identify another user

Against children's safety

  • Use the Service to produce or attempt to produce sexual, sexually-suggestive, exploitative, or grooming content involving minors
  • Use the Service to produce content that promotes self-harm, suicide, or dangerous behaviour
  • Use the Service to evade legitimate parental controls — including by another parent's account
  • Knowingly create a child profile for a child for whom you are not the parent or legal guardian
  • Encourage or instruct a child to circumvent the safety guardrails

Against the law

  • Use the Service for any activity that is illegal in your country or the country where it is hosted
  • Submit content that infringes intellectual-property rights, trade secrets, or publicity rights
  • Submit content that violates export-control or sanctions laws
  • Use the Service to plan or facilitate violence, terrorism, or organised crime

Against system integrity

  • Send spam, malware, ransomware, viruses, or any code designed to disrupt or damage systems
  • Generate excessive load (denial-of-service attacks, including distributed attacks)
  • Forge headers, source addresses, or other identifiers
  • Tamper with audit logs

Specific rules for AI-generated content

  • Don't try to use the Service to generate disinformation, manipulated media of real people, or fraudulent academic work
  • Don't try to get the AI to provide medical, legal, financial, or psychological advice presented as authoritative
  • Don't share AI output as if it were written by a human professional
  • Don't bypass the homework guardrails (e.g., framing assignments as casual questions)

Reporting violations

If you see content or conduct that violates this AUP, report it to [SAFETY_EMAIL] with as much detail as possible.

Enforcement

We use a combination of automated detection, user reports, and manual review. Possible actions include:

  • Warning to the account holder
  • Removal of offending content
  • Suspension of access
  • Termination of the account
  • Reporting to law enforcement when required by law
  • Civil or criminal action where appropriate

We may take action proactively to protect children's safety, even before a violation is conclusively established.

Appeals

If we suspend or terminate your account, you may appeal in writing to [LEGAL_EMAIL] within 30 days. We will review the appeal and respond within [APPEAL_RESPONSE_DAYS, e.g., 14] days.

Updates

We may update this AUP. The current version is always at [AUP_URL]. Material changes will be announced with at least [AUP_NOTICE_DAYS, e.g., 30] days' notice for paying customers.